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While the ratings reveal to us quantitatively how your customer thinks, it's the personal (and often emotion-filled) comments that amplify those ratings to provide a unique window into how your customer really feel.

The combination of the ratings and comments provide an unprecedented perspective of your customers that you will not get from anyone else.

Our customer satisfaction surveys are designed to give you understand in the areas where you need it most. Thus we take an "a la carte" approach to determine which surveys will serve you and your customer best and then customize them to your specific homebuilding operations.  We take great pride that our surveys are the most in-depth in the industry, just as we do our industry-leading 60% to 80% customer response rate.